What this is

Category definition, proposition and the reason to believe, expressed in language a customer would actually repeat. This is the document the whole company inherits.

What it looks like in practice

  • Category framing so you are not judged on the leader's terms
  • Proposition testing against real buyer language
  • Reason to believe grounded in evidence you can show
  • Internal alignment before external rollout

What you get

Deliverables, stated up front.

Included in scope

  • Positioning statement and narrative
  • Reason to believe evidence pack
  • Competitive frame map
  • Internal alignment workshop

Where it sits

Part of Brand Strategy & Positioning.

What you stand for, said in a way a customer can repeat.

See the whole practice

Frequently asked

Positioning & Narrative, in plain terms.

How long does repositioning take?

Eight to fourteen weeks to the position itself. Rollout across packaging, retail and channels runs six months or more.

Do we need customer research?

Some form of it. Positioning built on internal assumption is how brands end up promoting benefits customers do not care about.

Will we need to change our name or logo?

Usually not. Most positioning problems are language problems, and renaming is an expensive answer to a cheaper question.

In more depth

The sentence a customer would repeat.

See the whole practice

The six-answer test

Ask six people inside the company what the brand stands for. Six different answers means no amount of media spend will fix it, because every rupee amplifies the confusion.

Category framing decides the comparison

How you define your category determines who you are benchmarked against. Challengers competing inside the leader's frame are judged on the leader's terms and usually lose on price.

Written so it can be inherited

The output is a document sales, hiring and agency partners all work from. Positioning that lives only in the founder's head decays within two quarters.

Also in Brand Strategy & Positioning

Related services.

Identity SystemsPortfolio ArchitectureResearch & Insight

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