What this is

Cascade design, town halls and change communication. Any announcement employees learn from a news alert has already failed.

What it looks like in practice

  • Cascade architecture with timing and sequence
  • Manager enablement so the middle layer can answer questions
  • Town hall design that permits real questions
  • Channel effectiveness measurement

What you get

Deliverables, stated up front.

Included in scope

  • Cascade architecture
  • Manager briefing packs
  • Town hall design and preparation
  • Channel effectiveness review

Where it sits

Part of Employer Brand & Internal.

The audience that reads everything first.

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How we work on it

Inside Employer Brand & Internal.

The audience that reads everything first. Employees see the announcement before the market does, they interpret it faster, and their interpretation reaches the outside world through review platforms and networks whether you plan for it or not.

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01  Listen

Employee sentiment, review platform audit and channel effectiveness review.

02  Design

Cascade architecture, channel mix and leadership communication rhythm.

03  Employer proposition

What is actually true about working here, evidenced.

04  Operate

Town halls, change programmes, campus narrative and ongoing measurement

Frequently asked

Questions about employer brand & internal.

Can review scores be improved?

By fixing what is complained about and by asking satisfied employees to contribute. Not by any other method, and the other methods are detectable.

Who owns internal communication?

Usually HR, ideally jointly with corporate communications. Split ownership without a shared plan is the most common failure.

What about a restructure?

Plan the internal sequence first and the external statement second. The order is almost always reversed and it is almost always wrong.

Also in Employer Brand & Internal

Related services.

Talent AttractionLeadership Visibility

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Start with a conversation, not a proposal.

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