What this is
Live drills that test the board and executive team, not just the communications function. The failure point is almost always senior decision making under pressure.
What you get
Where it sits
Preparation, simulation and command during the worst week.
Frequently asked
Half a day for the exercise, plus preparation and a structured debrief.
The chief executive, legal, operations, HR and communications at minimum. Board observers where the scenario warrants it.
Annually for most organisations, twice yearly in sectors with elevated safety or regulatory risk.
Exercises involving only the communications team test the wrong layer. Under pressure, what breaks is executive judgement about what to say and when.
A scenario that stays static is a discussion. Introducing new information mid-exercise, including things that make earlier decisions look wrong, is what produces learning.
Exercises that conclude everyone did well are theatre. The output is a named list of gaps with owners.
Also in Crisis & Issues Management
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